We utilize “The Courier Guy” for Locker-to-Locker / Locker-to-Door delivery services. To track your parcel, visit http://www.thecourierguy.co.za/ or click the “view order button” for tracking information.
Standard Shipping:
- Duration: 1-2 days after order completion (excluding weekends and holidays) for main city centres.
- Order Processing: Our products are created in small to medium sized batches to keep them fresh, if we are out of stock, it could take 2-7 days for stock to be made or 6 weeks if it is a cold process soap. Orders are packaged and handed over to the courier company in 2-7 working days promptly upon placement and payment.
Shipping Rates:
- National Shipping:
Shipping will depend on delivery option chosen.
PUDO: Locker to Door – XS – Max 2kg R70,00
PUDO: Locker to Door – S – Max 5kg R80,00
PUDO: Locker to Door – M – Max 10kg R110,00
PUDO: Locker to Door – L – Max 15kg R160,00
PUDO: Locker to Door – XL – Max 20kg R210,00
PUDO: Locker to Locker – XS – max 2kg R60,00
PUDO: Locker to Locker – S – Max 5kg R70,00
PUDO: Locker to Locker – M – Max 10kg R70,00
PUDO: Locker to Locker – L – Max 15kg – R90,00
PUDO: Locker to Locker – XL – Max – Max 20kg R110,00
Self-Collection can be arranged.
Important Note: Ensure to select the correct shipping fee during checkout to avoid delays. Contact us before checkout if unsure.
Free Shipping to your Door: Orders over R1 000, Excluding Wholesale/Agents/Affiliates (updated 30/04/2024) qualify for free delivery to your door within South Africa.
International Shipping:
- Process: Email us at info@anderusoaps.co.za with your contact details, shipping address, and items to purchase for a quote.
- Delivery Timing: Usually takes around 7 days (country dependent).
- Regulations: Familiarize yourself with your country’s regulations regarding customs. Some items may not be shipped internationally due to shipping and customs regulations. We do not refund rejected/destroyed packages.
International Delivery
We’re thrilled to announce that we’ve expanded our horizons to serve customers beyond borders. Now, you can enjoy our products and services as we proudly offer shipping to various countries across the African continent.
Our commitment to delivering quality and excellence is just a click away. Explore our wide range of offerings and experience the convenience of shopping with us, no matter where you are in Africa. Please contact us for a quote.
Usually takes around 7 days (country dependent). We cannot be held responsible for delays at customs, please make sure you are familiar with your country’s regulations regarding the items you are purchasing. Some items cannot be shipped internationally due to shipping and customs regulations. In the event of your package being rejected/destroyed, we will not refund your package as the onus is on the purchaser to make sure your country allows the importation of the product you are purchasing.
Disclaimer:
While we understand the importance of timely delivery, courier delays are sometimes beyond our control. We strive to resolve issues promptly and ensure the earliest possible delivery of your parcel.